Douglas

Standard ground shipping is free within the 48 Contiguous States. Delivery time ranges from 7-10 business days. Orders will be shipped out within 2-3 business days for in-stock merchandise. If a product goes out of stock after an order is placed, customer will be contacted with an alternate item or order cancellation. View our complete shipping rates and delivery policy here.

Dr. Comfort allows returns for any reason within the 30-day time frame within the date of shipment, unless shoes have been modified. View our complete return policy here.

DJO warrants to the purchaser that any Dr. Comfort products purchased will be free from defects in materials and workmanship for a period of 6 months. The warranty period commences on the date of shipment. DJO’s obligation for this Limited Warranty is to repair or replace a defective product at no charge to the Customer, or to credit Customer’s account for the purchase price paid for the defective product, at DJO’s discretion. This limited warranty does not apply if the defective product (i) is subject to abuse, neglect, misuse or accident, (ii) has not been used in accordance with written instructions for use, (iii) was not purchased from DJO or an authorized dealer, (iv) was modified from its original configuration or repaired or altered by anyone other than DJO or a person authorized by DJO.